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    Client Updates

    Keep buyers and sellers informed at every milestone

    Draft clear updates that explain what happened, what it means and what comes next, as an email and a text.

    When to use it

    • An offer was just submitted and your buyer is waiting to hear.
    • It’s Friday and your seller expects a weekly activity report.
    • The inspection is done and you need to explain next steps.

    How it works

    1. 1. You enter

      Pick one of 18 update types and select a lead to prefill names and the address.

    2. 2. It produces

      An email with a subject line and a text version, written as what happened, what it means and what’s next.

    3. 3. You do next

      Copy it, save it to the lead, or send one email from the app after a review screen.

    What you get

    18 update types

    • From “Offer submitted” through “Weekly seller activity report”

    Drafts

    • Email with subject line
    • Text version
    • What happened, what it means, what’s next

    Send options

    • Copy or save to the lead
    • Send one email from the app after you choose Confirm & send

    Why this helps

    Faster updates

    Stop writing milestone messages from scratch.

    Consistent communication

    Clients always know what happens next.

    You stay in control

    Nothing is sent until you choose Confirm & send.

    Example

    Illustrative example · fictional details

    Update type

    Inspection complete · Buyer: Taylor · 9 Willow St

    Text

    “Hi Taylor, the inspection at 9 Willow St is done. Nothing major came up. Next, we’ll review the report together and decide on any repair requests by Thursday.”

    Continue your workflow

    • Contract to Close can hand a milestone message to Client Updates, filled in and ready to review.

    Questions

    Try Client Updates

    You review and edit everything before it goes anywhere.