Privacy Policy

Welcome to Conversion Realtor ("we," "our," or "us"). This Privacy Policy explains how we collect, use, and protect your information when you use our platform.

1. Information We Collect

We collect the following types of information:

a. Account Information

• Name
• Email address
• Phone number
• Account credentials

b. CRM Data (via integrations)

When you connect your CRM (such as Follow Up Boss), we may access:

• Lead/contact data
• Communication activity (calls, texts, emails, notes)
• Lead status and updates
• Engagement signals (timestamps, actions taken)

c. Usage Data

• Platform interactions
• Feature usage
• Log data (IP address, browser, device info)

2. How We Use Information

We use collected data to:

• Analyze lead behavior and engagement
• Generate next-best-action recommendations
• Provide messaging suggestions and conversion insights
• Sync and update CRM records
• Improve platform performance and accuracy
• Provide customer support

3. Data Ownership

You retain ownership of your data.

We act as a data processor, using your data only to provide the Conversion Realtor service.

We do not sell your data to third parties.

4. Data Sharing

We only share data:

• With your connected CRM (e.g., Follow Up Boss) as required to sync actions
• With service providers (hosting, infrastructure, analytics) necessary to operate the platform
• When required by law

5. SMS Privacy Notice

We do not share, sell, rent, or disclose mobile phone numbers or SMS consent data to third parties or affiliates for marketing or promotional purposes. SMS consent is used only to send messages related to your inquiry, appointments, property updates, and requested follow-up.

You may opt out of SMS messages at any time by replying STOP. Message and data rates may apply.

6. Data Security

We implement industry-standard security measures, including:

• Encrypted storage of sensitive data
• Secure authentication
• Restricted access controls

However, no system is completely secure.

7. Data Retention

We retain your data only as long as necessary to provide services or comply with legal obligations.

You may request deletion of your data at any time.

8. Third-Party Integrations

Our platform integrates with third-party services (such as CRMs). Your use of those services is subject to their own terms and policies.

9. Your Rights

You may:

• Access your data
• Request corrections
• Request deletion
• Disconnect integrations

Contact: support@conversionrealtor.com

10. Changes to This Policy

We may update this Privacy Policy. Updates will be posted on this page.

11. Contact

For questions:
Conversion Realtor
support@conversionrealtor.com